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Translations & text messages

Admin, Messages. Two tabs: Translations and Text messages.

A language at the top, then the twelve loan and repair notices, each with a status:

Status Meaning
Approved Live. This is what a family sees
Draft Someone has written a translation, not yet approved
AI draft A model wrote it. Needs a person to check and approve it
Out of date The English wording changed since this was approved
Not translated Nothing exists yet for this language

The English notice shows above or beside the translation being edited, so nobody translates blind. Approve is the only way a translation reaches a family — a draft, however it was written, never goes out on its own. An approved translation lapses back to Out of date the moment the English version it was approved against changes.

With no AI connector configured, Translate stays off and the page says so; every translation is written and approved by a person.

Provider, who gets texts, and quiet hours — the window outside which a text is held rather than sent. A second tab, Sent, is the delivery record: what was sent, to whom, and what the provider said when it accepted the message.

  • The parent portal’s How we contact you card, for language and text message preferences.
  • A Notices card on the person page, in the rail.
  • Status lines on the kiosk card tap and the portal home.