Capabilities

The application depends on capabilities, never on a specific vendor. A connector declares which of these it implements.

That indirection is why swapping an MDM is a configuration change rather than a project. See how connectors work.

Provider categories

MDM, TICKETING, IDENTITY, SIS, LMS, EMAIL, SMS, REPAIR_VENDOR, WARRANTY, STORAGE, DIRECTORY, SPREADSHEET, BILLING, CRM, SECURITY, AI, PRINTING.

MDM

Capability	Implemented by
`device.lookupBySerial`	Jamf, Intune, Kandji, Mosyle, Chrome Enterprise, Mock
`device.get`	Jamf, Intune, Kandji, Mosyle, Chrome Enterprise, Mock
`device.listForUser`	Mosyle, Chrome Enterprise, Mock
`device.applyPolicy`	Mock
`device.lock`
`device.wipe`
`device.sendCommand`	Jamf, Mosyle, Chrome Enterprise, Mock
`device.searchSerial`	Jamf, Mosyle, Chrome Enterprise, Mock
`device.listGroup`	Jamf, Mock

device.listGroup is what populates a loan group from an MDM smart group. Today only Jamf implements it against a real system.

Ticketing

Capability	Implemented by
`ticket.create`	Zendesk, Web Help Desk
`ticket.update`
`ticket.get`	Zendesk, Web Help Desk
`ticket.comment`	Zendesk
`ticket.close`	Zendesk, Web Help Desk
`ticket.syncStatus`

Identity

Capability	Implemented by
`identity.authenticate`	LDAP
`identity.resetPassword`	LDAP
`identity.lookupUser`	LDAP
`identity.provision`

Student information

Capability	Implemented by
`sis.lookupStudent`	Synergetic, Sentral, Compass
`sis.lookupStaff`	Sentral, Compass
`sis.getRoster`	Synergetic, Sentral, Compass
`sis.getTutorGroup`	Synergetic, Sentral, Compass
`sis.termDates`	Synergetic

Capability	Implemented by
`directory.lookup`
`directory.sync`
`directory.searchUsers`	Active Directory
`directory.getUser`	Active Directory
`directory.setLicense`	Active Directory
`directory.setAccountEnabled`	Active Directory
`directory.delegateInbox`	Active Directory
`directory.resetPassword`	Active Directory

Email and SMS

Capability	Implemented by
`email.send`	SMTP, Google Workspace, Console
`email.sendTemplated`
`sms.send`	Twilio

Warranty and repair vendors

Capability	Implemented by
`warranty.lookup`	Apple GSX, Dell warranty
`repair.lodge`	CompNow
`repair.getStatus`	CompNow

Printing

Capability	Implemented by
`printer.status`	SNMP printers, PaperCut
`printer.upsertCardUser`	SNMP printers, PaperCut
`printer.userLookup`	PaperCut
`printer.adjustBalance`	PaperCut

printer.userLookup and printer.adjustBalance are print-management operations rather than printer operations. They mean nothing to a connector that only speaks SNMP to the hardware, which is why the two connectors are separate.

Security

Capability	Implemented by
`security.listComputers`	ThreatLocker
`security.getComputer`	ThreatLocker
`security.isolate`	ThreatLocker
`security.listRequests`	ThreatLocker
`security.resolveRequest`	ThreatLocker
`security.deviceHistory`	ThreatLocker

CRM

Capability	Implemented by
`crm.account.lookup`	Salesforce
`crm.contact.lookup`	Salesforce
`crm.case.create`	Salesforce
`crm.case.get`	Salesforce

Everything else

Capability	Category	Implemented by
`sheet.read`, `sheet.write`	Spreadsheet	Google Sheets
`ai.chat`	AI	Ollama
`billing.createCheckout`, `billing.getSubscription`, `billing.portal`	Billing	Stripe
`storage.put`, `storage.get`	Storage
`lms.getCourses`, `lms.getEnrolments`, `lms.notify`	LMS

Unimplemented capabilities

Several capabilities are declared and not yet implemented by any shipped connector. They are in the registry because the contract is versioned and adding a capability later would be a breaking change for anything depending on the shape of it.

If you need one, see getting a connector built.