Crestron XiO
Room system monitoring.
Reviewed capabilities
Section titled “Reviewed capabilities”- Read AV equipment and room health (live). Enable network monitoring and configure the connector in the existing integration settings. XiO Cloud API access, account ID and subscription key; subscription requirements depend on enabled vendor API features. Read-only monitoring. Offline, unsupported, stale and unknown observations remain distinct. Live hardware/account pilot validation is still required. Account inventory and connectivity only; component health and automatic room discovery are not available. V1 reads are cached for five minutes without changing observation timestamps.
- Read network equipment (live). Enable network monitoring and configure the connector in the existing integration settings. XiO Cloud API access, account ID and subscription key; subscription requirements depend on enabled vendor API features. Read-only monitoring. Offline, unsupported, stale and unknown observations remain distinct. Live hardware/account pilot validation is still required. Account inventory and connectivity only; component health and automatic room discovery are not available. V1 reads are cached for five minutes without changing observation timestamps.
- Read network sites (live). Enable network monitoring and configure the connector in the existing integration settings. XiO Cloud API access, account ID and subscription key; subscription requirements depend on enabled vendor API features. Read-only monitoring. Offline, unsupported, stale and unknown observations remain distinct. Live hardware/account pilot validation is still required. Account inventory and connectivity only; component health and automatic room discovery are not available. V1 reads are cached for five minutes without changing observation timestamps.
Requirements
Section titled “Requirements”- An enabled connector, a compatible vendor service and appropriate Plugboard permissions. Live handlers require real configuration and provider access.
- Provider credentials and permissions must be configured by the school’s administrator. Never paste credentials into documentation.
This is a source capability reference, not evidence of a successful connection to your vendor account. Check the connector and version available in your deployment.
Next steps
Section titled “Next steps”For an available connector, open Admin → Connectors and check its configuration fields, requirements and permissions. Use Test connection before relying on synced records.
See connector configuration for shared setup concepts and the capability reference for reviewed support and limitations.