TeamViewer
Device status and remote access.
Reviewed capabilities
Section titled “Reviewed capabilities”- Read remote-support device status (live). TeamViewer commercial plan with API access and a user script token granting Computers & Contacts read permission (ContactList.Read). Explicit serial-to-remotecontrol_id mappings and remote target names are required for online badges. Read-only device status. Does not infer serials from aliases, create sessions, control devices or change existing launch links. Unmatched, ambiguous or unrecognised states remain unknown. Live account validation is still required.
Requirements
Section titled “Requirements”- An enabled connector, a compatible vendor service and appropriate Plugboard permissions. Live handlers require real configuration and provider access.
- Provider credentials and permissions must be configured by the school’s administrator. Never paste credentials into documentation.
This is a source capability reference, not evidence of a successful connection to your vendor account. Check the connector and version available in your deployment.
Next steps
Section titled “Next steps”For an available connector, open Admin → Connectors and check its configuration fields, requirements and permissions. Use Test connection before relying on synced records.
See connector configuration for shared setup concepts and the capability reference for reviewed support and limitations.